Q: How do I get my username and password?
A: You can get a printout of your username and password in the Student Technical Services office room 4211. Please have your student ID number and a valid photo ID.
Q: How do I change my password?
A: Click here to learn how to change your password.
Q: Which computers are available for use on campus?
A: There are two computer labs available in the library. Students may also use computer classrooms located on the 4th and 5th floor if class is not in session. There are a number of iMacs throughout the building where students can chat and surf the web.
Click here for computer availability
Q: How do I access the WiFi network?
A: Look for the WiFi connection named SFC-USER and authenticate using your SFC logon name and password.
Q: I cannot login to MySFC/Student Mail/Canvas/Web Advisor, what do I do?
A: Please make sure you are logging in with your username and password as specified on your credential printout. If you never received this printout or are still unable to login please stop by the Student Technical Services room 4211.
Q: Does the school provide technical support for my personal computer?
A: Yes. We can provide limited support for your personal computer as long as it does not violate the warranty on the P.C. Please allocate sufficient time as we may need several hours to help you. You can also call the Helpdesk at 718.489.5444 to schedule time.
Q: Can I forward my school email to a personal email account?
A: Yes. While we do not recommend this practice it is possible. Log into Student Mail and click on the Options link. From there you will need to select Mail forwarding options.
Q: Where can I save my files?
A: All Students are provided storage location on the college’s network. This network drive can be accessed whenever students are logged onto a computer on campus as well as from home through MySFC.
Q: Can I access my email through my smartphone?
A: You can configure your iPhone, iPad, Android Tablet, Android Phone, and Windows Mobile to receive your student mail. Directions for iPhone / Android